Inspired home decor feature products
POLICY OF RETURN
CONDITIONS AND TERMS
The primary aim of Inspired Home is to deliver the highest degree of customer loyalty. We believe in human touch, seamless day-to-day activities, productive and systemized so that we can return with beautiful furniture to do what we enjoy, encourage the world! No secret words or sly payments exist; we just want to make it as convenient as possible to buy with us.
CLAIMS, refunds and trades
No one in the industry works harder to guarantee your order ships and delivers in decent condition-you’ll find it beating the industry benchmark in packaging materials. All our products are shipped in 275 PSI cartons – even our sofas – and we only work with approved carriers that handle our furniture to our exacting demands. Still, things can happen and here’s what we suggest.
Defective merchandise must be returned in the original packing material. We’ll happily replace defective merchandise but, sorry, Inspired Home cannot accept buyer’s remorse returns.
If however there is an issue with your purchase, please fill in our claims form here.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Note: Please do not send your purchase back to the manufacturer.
What you will learn
Everything we build reflects our pride, attention to production detail, insistence on the highest quality materials, packaging that sets a higher industry standard and commitment to customer satisfaction. But things happen, and from a chair leg to hardware, if you need something we’re here to help. Parts will be on their way in a hurry and at absolutely no cost.
There are certain situations where only partial refunds are granted (if applicable)
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please fill in the form here.
Contact Inspired Home Customer Service at 646-545-4019 before returning merchandise to our Distribution Center. And please, before sending anything back get in touch with out support team here.
Unauthorized returns will be refused at our docks and returned to the sender. To return your product, you should mail your product to: IHD-TP Warehouse C/O Returns Department,1 Progress Drive, Suite 7, Dover, NH, 3820
SHIPPING – LOGISTICS
Free delivery on all orders. Orders are processed within 24 hours and shipped within 3-7 days via ground shipping. Inspired Home leaves every order guaranteed to be in good condition. We checked it, checked it a second time, and made packaging our top logistical priority for delivery.
Our pride, attention to manufacturing detail, emphasis on the best quality products, packaging that sets a higher industry level and dedication to customer loyalty are mirrored in all we build. Yet accidents do happen, and from the leg of the chair to the hardware, we’re here to help if you need anything. In a rush and at almost no charge, pieces will be on their way.
We accept VISA, MasterCard, American Express and Discover.
NOTIFICATION OF CHANGE
Without warning, the terms and conditions are subject to adjustment. Not responsible for mistakes in printing or omissions. Inspired Home is a trademark registered here. Without prior warning, details on our website is subject to change. For changes and adjustments, please return and review the Inspired Home Terms and Conditions.
We are humbled and thankful to be apart from our families and to thank you for your company.
We will still aim to maintain the best quality, most fashion classics and trends, all with excellent customer service at reasonable prices!